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CF3000 Range

CF3000 Range Intelligent Addressable Control Panel

The CF3000 series is a high specification, intelligent addressable fire control panel fully certified to En54 parts 2 and 4.  With a capacity of 200 addresses and  detailed cause and effect programing, itdelivers a comprehensive user interface and logical menu structure.  A network capability from 2 to 126 panels,  makes the Cf300  flexible for a diverse range of projects and is backed up by a large selection of devices and peripherals. 

Download Technical Documentation

The Cooper CF3000 is a high specification intelligent addressable control panel which is available in various loop configurations. These panels combine sophisticated functionality with simple operation and an aesthetically pleasing design.

The large capacity, ability to support complex cause and effect programming and wide range of user controllable functions make the system suitable for a diverse range of projects from sheltered housing to large office developments.

The CF3000 uses soft addressing to minimise installation time and remove the potential for error associated with manual addressing. It can operate as a stand alone panel or as part of a networked system. They have powerful programming options that allow configurable control over whether messages from specific panels are transmitted around the network or remain local.

An extensive range of compatible intelligent addressable systems ancillaries are available to work with the CF3000 all of which incorporate an integral short circuit isolator to provide maximum protection against short circuits on the external loop.


  • Available in 1, 2 and 4 loop versions
  • Up to 200 addresses per loop
  • Full network capability up to 126 panels
  • Event History Buffer (9,999 events) with Date/Time stamp
  • Soft addressing
  • Large versatile touch screen user interface
  • Multi-language selection capability
  • Integral printer (optional)
  • Integral battery and power supply
  • Flexible cause and effect programming


  • Simple to operate end user touch-screen interface
  • Flexible distributed network capability
  • Full range of compatible accessories
  • Easy to design system cause and effect using site installer software
  • Full system integrity with Cooper managed protocol

Certification logos







1 Loop Control Panel

2 Loop Control Panel

4 Loop Control Panel


EN54 Pt2, 1997, A1:2006, EN54 Pt4, 1997, A1:2002, A2:2006

EN54 Pt13: 2005


Number of Loops




Addresses per Loop


Number of conventional sounder circuits  

4 monitored for open and short circuit

Auxiliary Fire Routing Equipment Output (Monitored)

24V 30 mA (max)

Auxiliary Fault Protection Equipment Output (Monitored)

24V 30 mA (max)

Auxiliary Fault Routing Equipment Output (Monitored)

12V 30 mA

System Operating Voltage

24V dc (nom)

Mains Input Supply

230V ac +1%/-15%

Class Change Facility

Terminals for connection of external contacts, can also be instigated via input interface

Auxiliary Relay

1 set of changeover contacts operate in event of fire condition

Output Ports

RS485, RS232 for connection of repeaters etc

Standby Duration

Dependent on loop loading and battery configuration


2 x 12Ah (standard versions)

2 x 12Ah (standard versions) 4 x 12Ah (EB versions)

2 x 12Ah (standard versions) 4 x 12Ah (EB versions)


Operating Temperature

-5OC - +40OC

Humidity (Non Condensing)

0 to 75% RH



Back – Box – Mild Steel, Front Door – PC/ABS

Dimensions (HxWxD)

Standard Versions: 397mm x 497mm x 180mm

Standard Versions: 397mm x 497mm x 180mm

EB Versions: 397mm x 497mm x 280mm



Ingress Protection


Cable entries

Top: 31 cable knockouts (20mm)

Back: 12 cable knockouts (20mm)

System Networking

Fully networkable up to 126 panels (requires additional network card – 1 per panel)


1-Loop panel


2-Loop panel


4-Loop panel


1-Loop panel c/w integral printer


2-Loop panel c/w integral printer


4-Loop panel c/w integral printer


1-Loop panel c/w network card


2-Loop panel c/w network card


4-Loop panel c/w network card


1-Loop panel c/w integral printer, network card


2-Loop panel c/w integral printer, network card


4-Loop panel c/w integral printer, network card



Frequently Asked Questions

Our new range of Frequently Asked Questions is a initiative to help you get answers to your questions 24 hours a day, 7 days a week. We welcome any feedback in a bid to improve and refine our FAQs, please email


Disclaimer: This FAQ section does not supersede any standard operating procedures that may be in place at your company. Consult with an expert when troubleshooting and to otherwise ensure that you are using the products and safeguards that are appropriate for you and the application. This FAQ section is not a substitute for the instruction manual and/or installation instructions. Please reference all safety information contained in the instruction manual and/or installation instructions prior to use. For more information, contact 01302 303350.

Need more help?

For further help and support please contact our Technical Support team:

Technical Support
Tel: 01302 303350
Fax: 01302 303332

End User (e.g. entering an access code)

Q1. What is the supervisor access code for my Fire Alarm Panel?

The default supervisor code is 2214 and then “ok”.  To enter this, touch the top left corner of the touch screen on the Control Panel.  A numeric keypad should be displayed allowing you to enter this code and access the supervisor menu.

Q2. My Fire Alarm is sounding, how do I silence it?

You should follow the instructions in Q1 above and then press “silence alarms”, followed by “yes” when prompted.  At this point you should follow your usual fire alarm procedure.  DO NOT assume that because you aren’t aware of a fire, that there isn’t one on the premises.

Q3. How do I reset my Fire Alarm System?

You should follow the instructions in Q1 above and then press “reset”, followed by “yes” when prompted.  Please note that if you have a fault on the system, it’s likely to remain.  If this is the case, see the following questions.

Q4. How do I stop the beeping / mute the buzzer on my Fire Alarm Control Panel?

You should follow the instructions in Q1 above and then press “mute buzzer”.  Please note that the control panel might be silent, but it’s likely that there is a fault on the system.  At this point, part of the system might not be functioning correctly.  We would recommend noting what is displayed on the screen and contacting our Technical Support Team or your usual service provider for further advice.

Q5. My Fire Alarm System still beeps or alarms after doing a reset, what do I do?

If it is beeping, it’s likely that there is a fault on the system, please see Q4 to mute the buzzer.


If it is in alarm, see Q2 regarding silencing the control panel.

Q6. Why is my Fire Alarm System beeping and/or showing it has a fault?

Please see Q4 above. 

Q7. How do I do a weekly test or fire drill of my Fire Alarm System?

We strongly recommend you contact your service provider if doing either of these for the first time as your fire alarm system might be connected to equipment that you do not want to shut down or a central receiving station that might alert the local fire and rescue services.


Ensure that you are familiar with the reset procedure (See Q3) before attempting the following:  To carry out a weekly test, you should use the appropriate key to operate a different manual break glass call point each week and record the result in your logbook.  Please also see Q10 for a video.


Ensure that you are familiar with the reset procedure (See Q3) before attempting the following:  To do a fire drill, you can use the same test procedure as above except you would likely want to leave the alarm sounding until everyone is out of the building and accounted for. 

Q8. How do I view the log of events on my Fire Alarm Control Panel?

Follow the suggestions in Q1 to enter your access code and then press “view log”.  Here you can see recent events on the system with a date and time.  If you’d like to see the most recent first, select “newest”.  The scroll bar can be used to move through the devices a screen at a time.  It’s also possible to filter based on particular types of event.

Q9. How do I disable or enable part of my Fire Alarm System?

To check what might be disabled, enter your supervisor access code (see Q1 if needed).  Then press “view disabled”.  You can filter further by I/O, Zones or addresses.  To enable or disable, select “others” and then follow the on-screen prompts to find the device or control panel function that you require.  Please note that disabling sections of your fire alarm system is potentially dangerous.  If you aren’t confident in what you are doing, we would recommend contacting our Technical Support Team or your usual service provider for further advice.

Q10. How do I test my Manual Break Glass Call Points?

Please see our video here (ensure you are familiar with your panel reset procedure first).  For support on older models, you may need to contact our Technical Support Team.


Q11. I believe a Manual Break Glass Call Point (square red box on the wall) has been accidently damaged / knocked / pressed. What do I do now as I can’t reset my Fire Alarm System?

After ensuring that there definitely is no fire, you will likely want to silence your fire alarm system (see Q2).  You will need a replacement glass element and a test key.  For information on where to get these, see our partners section or contact us directly.


Please see our short video to reset your call point, once you have the items required and note that you will need to be familiar with your control panel reset procedure. 

Fire Alarm Installer / Technician (e.g. fault finding)

Q12. How do I enter the engineering access code for this Fire Alarm Control Panel?

To enter this, touch the top left corner of the touch screen on the control panel.  A numeric keypad should be displayed.   You should be able to enter the code from here.  If you're not aware of the code, please contact our Technical Support Team.

Q13. How do I add devices once the Fire Alarm System has been commissioned?

Physically connect ONE new device (a sounder base and detector would be two devices).  Enter the engineering code (see Q12) and then select “configure”, followed by “add/delete” and then “add device”.  If it’s a multi loop panel, you’ll also be prompted for a loop number.  The panel should state that it has found a device.  You then need to ensure the device is saved by pressing the exit button.  This process can be repeated for multiple devices.

Q14. How do I remove (or delete) devices once the Fire Alarm System has been commissioned?

Enter the engineering code (see Q12) and then select “configure”, followed by “add/delete” and then “delete device”.  Press “Goto” and then enter the loop and address number and you’ll then be asked if you are sure you wish to delete.  On newer systems, you will be given the choice to keep the settings.  This is useful if you want to add a new device back into this location at a later date.  We recommend you delete the device at the control panel BEFORE physically disconnecting it. 

Q15. How do I replace a device once the Fire Alarm System has been commissioned?

If you are replacing a device “like for like”, then please follow the procedure below.  If you’re changing device types, then please use the delete and add procedures in Q13 and Q14


Physically swap the device over first, before returning to the fire alarm panel.  Enter the supervisor access code (see Q1), select “others” (on recent models this is selected by default), “check config” and then “replace device”.  You’ll be prompted to enter the loop and address numbers of the device and should press “ok” once the process is complete.

Q16. I’ve got faults upon powering up the Fire Alarm Control Panel, why?

Ensure that you have your mains and batteries connected to the control panel.  You should also ensure that you have the end of line resistors (supplied) in the “Fire PE”, “Fire RE”, “Fault Relay” and "sounder circuit" terminals within the panel.  If this is all in order and you still have faults, consult the manual or contact our Technical Support Team.

Q17. What do I need to be aware of when doing an “autolearn”?

We recommend that the loops are “autolearned” as radial circuits initially i.e. with the return cable disconnected from the panel.  This speeds up the fault finding process should the control panel not learn the entire loop. 


Note: “autolearn” WOULD NOT normally be recommended if a system has already been commissioned.  It will delete any existing programming and it’s not possible to revert back once done.

Q18. I have “autolearned” the Fire Alarm System but don’t seem to be getting the results I expect?

Usually issues can be narrowed down to a specific device or location.  See Q20 for help in locating specific addresses within the building.  If the control panel appears to be resetting itself, disconnect the loop wiring as this should stabilise the system.  From here, compare the devices learned on to the system to what is expected.  This should give an idea of what might be causing the problem and where it is likely to be.  For further assistance contact our Technical Support Team.

Q19. How do I find and fix a particular type of fault that seems to be occurring?

If you are experiencing an open or short circuit, try accessing the supervisor menu (see Q1) followed by “Check Config”, “Check Auto Config.”, “Yes”, then “View Faults”.  Scroll down and you should get an indication of where the issue is.  If for example the Fire Panel states address 20, then the fault would be somewhere between addresses 19 and 21.


If you have a specific device fault, pressing the fault message on the touch screen should give a description and address location of the issue.  It’s possible that a device has been removed, tampered with, or in time perhaps developed a fault.  You should start by investigating this device.

Q20. Can I flash the LEDs on the devices for fault finding purposes?

Yes.  Enter the engineering menu (See Q12), press “test”, followed by “test device” and then follow the prompts.  Note a sounder will sound if tested rather than lighting an LED.

Q21. How do I conduct a silent maintenance of the Fire Alarm System?

As this varies depending on software version, please contact our Technical Support Team.

Q22. I seem to be having some issues with the touch screen of the Fire Alarm Control Panel, is it possible to calibrate it?

Note:  There is a good chance that the sounders will trigger when doing this so you may want to consider disconnecting the loop cables until finished.

  1. Put a link (e.g. piece of cable) in to the class change terminals on the main circuit board with the panel live (don’t apply any voltage of any kind to the class change terminals).
  2. Press the reset button on the main PCB within the panel.
  3. Close the panel and watch the screen.
  4. After a short pause you’ll get a box in the top left corner, touch that in the centre and then do the same in the box that appears in the bottom right.
  5. The screen will be calibrated.
  6. Remove the link in the class change terminals.

If this doesn’t improve the response please contact our Technical Support Team for further guidance.

Q23. Is training and / or software available for this Fire Alarm system?

Eaton operates a system partner programme similar to other fire alarm manufacturers.  If you are interested in being considered, then please contact us to be put in contact with your local sales representative.

Q24. Can I change the tone or volume of the Sounders (Alarms) on this Fire Alarm System?

The sounder tone and volume can be altered by entering the engineering password (see Q12), selecting “Configure”, “Programming I/O and sounders”, “Sound settings” and then selecting the relevant option.  Please note that altering the volume may make the installation non-compliant or could overload the system.  Please ensure you are aware of the consequences when making any alterations.

Q25. There are many interface units for this Fire Alarm System, how do I choose which one I require?

Reviewing our current latest catalogue will provide you with information on the interface units that we offer.  If you are still unsure as to your requirements please contact our Technical Support Team.

Q26. Can I connect door retainers, external plant and other Fire Alarm Systems to this Fire Alarm System?

Yes, it’s possible to receive input signals or control other equipment through output devices / relays.  Reviewing our current latest catalogue will provide you with information on the interface units that we offer.  If you are still unsure as to your requirements please contact our Technical Support Team.

Q27. Do I need a loop isolator at the boundaries of each zone?

All addressable devices on this fire alarm system have an internal loop isolator; therefore standalone loop isolators are not required.

Q28. Do spur isolators take an “address”?

Spur isolators are the only loop device for this fire alarm system that are not assigned an address.  

Q29. How do I align the MAB50R / MAB100R Optical Beam Detector that I am trying to set up on this Fire Alarm System?

Please refer to our manual for in depth prism targeting and alignment guidance.

Sales Related Questions (e.g. warranty periods)

Q30. How do I know which part codes I should be ordering to ensure compatibility with this specific Fire Alarm System?

Please feel free to download the latest catalogue or alternatively try our general product section.

Q31. Where can I purchase Eaton Fire Alarm Products (e.g. call point glass elements or test keys)?

If you are in the United Kingdom (UK), please contact our Sales Team.  If you are outside of the UK please see the Partners section of our website for further information on our agents in your region.  

Q32. What warranty does Eaton offer on Fire Alarm and Voice Products?

We offer a warranty period of 2 years from the date of invoice for all Eaton fire and voice products.  For more information on our returns policy, including how to initiate our returns process please see the returns section of our website. 

Q33. What should I do in the event that I believe a particular part has developed a fault?

Please contact our Technical Support Team who will advise how to proceed, including any further diagnostic tests that may be appropriate.  

Q34. How many devices can be connected to this Fire Alarm System?

As a general guideline, the figure is 200 devices total on a loop, of which up to 60 can be sounders / beacons and 20 input / output type interfaces.  For local guidelines including European Union use of Visual Alarm Devices, please contact your local Eaton agent or officePlease note: any proposed system should be subject to loop loading calculations prior to an order being placed.