Service and Support

Cooper Fire offers a complete portfolio of fire detection products, from simple to install small conventional panels and system components to multi loop fully networkable analogue addressable systems.

The latest technology is incorporated into the range of available devices including soft addressed analogue detectors incorporating short circuit isolators in every device, loop powered reflective beam detectors, low current loop powered beacons and sounder beacons, sophisticated input and output interfaces and dual criteria detectors such as the photo thermal conventional and analogue addressable devices.

To support this sophisticated product range worldwide, a team of fully trained technical support engineers are available to provide advice and support on all aspects of system design including selection of the most appropriate components, system compatibility and installation planning.

In addition a team of field based project support engineers are available to provide detailed support and assistance during the installation and commissioning phases of major projects. Typically, project support engineers will become involved in a project prior to an order being placed for the equipment and will remain actively involved until the system has been commissioned and handed over.

This powerful combination of sophisticated products and comprehensive support throughout the system design, installation planning and system commissioning processes gives Cooper Fire the capability to tackle even the largest of projects.

Service and Support Contacts