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Service and Maintenance

The Eaton's fire systems business Service Department has a team of over thirty fully trained and experienced service engineers. Located throughout the UK, they provide system commissioning along with routine maintenance inspection and repair services.

A comprehensive commissioning service is offered, to ensure that fire detection systems are in full working order and ready to respond effectively following installation. A thorough set of inspection and functional checks are carried out on the complete system.

Ensuring that life safety systems are maintained in a peak state of readiness is essential and Eaton's fire systems business is BAFE SP203 and BS5839-1 compliant. According to the British standard BS5839-1 2002 fire systems must be maintained by a qualified engineer at least twice a year. The Service Department can offer service and maintenance agreements to provide practical support in this area. Maintenance visits are made at agreed intervals, during which time the system operation is checked and tested. Service agreement holders also benefit from a 24/7, 365 days a year call-out service, in the unlikely event of a system failure. Agreements can be made for the maintenance of existing systems made by other manufacturers.

All service engineers carry a stock of replacement parts for Menvier, JSB and other manufacturers’ equipment, for instant on-site service. This is supplemented by extensive stocks held centrally at Doncaster, providing a rapid back-up service for customers and engineers.

Service Department Contact

Tel: 01302 303352
Fax: 01302 303332
E-mail: service@cooperfire.com